Terms of Service

The Client is aware of safe sleep practices and agrees to follow them at all times when working with Snooze & Co. This includes not putting baby to sleep on their side or tummy, no items in the cot including comforters prior to 7 months of age and no bed sharing.

The Client will disclose any medical conditions that their child has to Snooze & Co

The Client agrees that none of the advice that we provide shall be considered medical advice nor should the advice we provide be relied upon by the client as medical advice.

The Client should always seek the advice of their GP and should consult with their personal physician or other health-care professional if the client has any healthcare related questions or before embarking on a new sleep program. If a medical problem presents itself or persists, the client shall not disregard or delay seeking medical advice from their medical practitioner or other qualified healthcare provider.

It is imperative that the Client keeps Snooze & Co updated on sleep data and any other issues or concerns that may arise. Failure to do so results in an inability for us to help the Client and their child(ren) with their sleep goals. We are in the business of helping families sleep so this is a joint partnership in that effort.

The Client understands that the information provided to them has specifically been written for their baby and will not disclose any of the information they receive.

 A full refund will only be provided for cancellations with more than 48 hours notice.

The Client agrees to provide Snooze & Co with 48 hours notice should they need to reschedule their in home or Virtual consultation to a different day.

Should the Client choose not to proceed after the initial consult, once the plan has been provided or at any stage during the follow-up period, the Client will not be eligible for a refund.

If the Client becomes uncooperative or threatening Snooze & Co reserves the right to terminate the package

Should you need to put the program on hold after commencement of the program, arrangements will be at the discretion of Snooze & Co

There is no magic wand or guarantees as the child's progress highly depends on the parent's ability to consistently implement the changes set forth by Snooze & Co